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Dave was responsive and great with our bat removal!
************ has completed several "critter "issues at my house over the past two years. He is very easy to work with, timely, and very thorough. He follows up with me, even if I'm at work, and always complete the job with my satisfaction. Thanks for providing great customer service!!
John did a great job. On time and the work was quick. No more bats etc.
Field technician ************ did a thorough inspection, provided helpful suggestions to us, and patiently answered all our questions. We were very pleased.
John was courteous, professional and represented his company well, would recommend him to others.
All the work was done as specified and John was very helpful. Very good experience.
They were fantastic. Thorough and courteous.
Prompt, courteous, effective service. Highly recommended. #exceeded expectations. Would call back anytime.
Prompt and e3fficient.
Mike is a great person and very professional. He does a great job and is patient answering any questions you may have.
We were very happy with our professional service Dave gave us to get rid our bats. Dave was a good guy! Just hope the bats don't come back to our house for another visit!!
They are professional, polite, and on time. Very good company and personnel.
They are professional, polite, and on time. Very good company and personnel.
Timely response. Friendly personnel.
We have a 120 year old home. We asked to have attic checked for any signs of rodents and to perform exclusion work to keep out pests in the future. Sean came and did an outstanding job on all tasks. His service has given us peace of mind. We highly recommend Critter Control of KC and look forward to using their services if needed at a future date.
Prairie Village, KS
Called and they arranged to come out fairly quickly. Problem was still under warranty and they quickly determined a solution. I will definitely call them again if the need arises. Good work!
ON TIME AND GOOD EXPLANATIONS. KNEW HIS BUSINESS AND WAS A GOOD REPRESENTATIVE FOR YOUR FIRM.
Excellent service! Used them 4 years ago and again today. I told **** I would be glad to recommend them to anyone.
They kept their appointments, they took time to explain everything to me, and made me feel like they had everything under control. They charged what their estimate said they would. I couldn't ask for anything else. They were friendly and professional on the phone, and the employee who came out was professional and reassuring.
I had Colton out to my house after what looked like a rodent damaging the fiberglass under the front porch. Colton came out identified were the access was, set a bunch of traps for about 10 days and sold me on the fix . Colton was in constant communication about what was or wasn't happening even giving me his direct #. We set the appointment for the fix and Colton showed up on time and got right to work, fixing all access points and replacing all fiberglass. Very satisfied!!
I’ve used Critter Control several times over the last few years. They are incredibly professional and responsive. Colton is friendly, responsive, and explains exactly what will take place. While they provide services to help alleviate a problem, there is no pressure to purchase additional services. I would highly recommend this company.
Colton Mattson did an outstanding job for us. He was professional and courteous. Couldn't be happier with the service. Thanks!
So far, so good. We are not yet over our squirrel problem. Ethan started the job by attaching a trap to the hole in the window facing. One squirrel caught, several to go. Ethan will take care of them one by one. Ethan is courteous, professional and very helpful. Best of all, he is effective. Can't wait to be done with these furry terrorists.
Excellent service!! Punctuality and quality are excellent.
Ethan did a great job of cleaning up the big mess of bird nesting materials that had seeped through the screen on our attic gable vent. He removed the old screen we had attached years ago, removed the bird nest materials,from the vent, cleaned up the floor, checked for evidence of bats, and finding none, put up a new screen, then put a screen on the outside of the vent so birds would not be able to nest in the vent again. The screen he had with him was to small to cover the outside of the vent, so he put up the one he had, and came back the next week, like he promised and put up the larger screen. He was very professional and friendly. This is the first time we have used a company like this, and I highly recommend Critter Control for jobs like ours.
reasonable price. on time service. very friendly. i would definitely recommend this company
These folks have done a great job taking care of removing moles from our property. Polite and efficient and I appreciate them!
very friendly and great service
Critter Control of KCMO was outstanding. We were assigned Colton. He was very professional, prompt, and intelligent. I always felt like I understood what the next steps were and why they were happening. The pricing was also very fair. I don't hope to have squirrels break into my attic again, but if I do - I'm calling Critter Control.
Colton is amazing
Kevin did a very good job. Professional, prompt and courteous. This is the second time we have needed their services. Had to use them several years ago to get squirrels out of attic, and had the same good experience.
Courteous, thorough, professional service. Our field tech Colton M. was friendly, knowledgeable and informative. We could not be more pleased. A thoroughly professional company, with a prompt, courteous and helpful staff. Thank you!
I called Critter Control they came out within a day of calling them. They handled the job quickly and they were very knowledgeable. Thank you.
Critter Control technician was very knowledgeable and helpful. I very much recommend this company to anyone having mole issues.
Moose is an amazing hardworking young man. He gets the job done and is meticulous in his work ethics. I highly recommend him to do any job in the future. Critter control is very luck yo have this man working for them. Very pleasant and polite. Thank you for making a very bad situation in to a better one knowing the job was done with excellences. Thank you again Moose!!!
They did a great job on my insulation!!
Brad and Heather M.
Brad and Heather M.
Awesome work, really nice people and was able to find the problem almost right away!
“Moose” was wonderful to work with. He was knowledgeable and explained his findings well. I look forward to working with your company in the future.
I am thoroughly pleased with my experience with Critter Control. The service that I received is exceptional. Musashi is very knowledgeable and a pleasure to have as my Wildlife Technician. I had a mouse issue and Musashi found and sealed the entry point as well as trapping the culprits! I am so glad that I found Critter Control and would highly recommend them.
Professional, let us know when they were here, well dressed,
Kevin and Tristan were entirely thorough and professional. Thank you for your great service.
Kevin really is the "Mole Whisper"
Work was completed quickly after requesting the work. Received a call with info on the work to be completed, and associated timeframe. Very satisfied!
On time, personable, well-informed.
Kevin was great. Very thorough and explained what he thought we were dealing with, and what he felt was necessary to fix the problem. I thought the cost was very reasonable for the work done. I am very pleased! Thanks!
Kevin was not only efficient but was extremely brilliant, knowledgeable, thorough and very professional. Made me sleep at night after weeks of sleeplessness due to anxiety and fear of snakes. Great job.
Happy with the service!
Kevin is great to work with!
Cecilia and Connie W.
Your technician, Cody Lang, was extremely helpful and thorough when he inspected our home today for a rat/rats/??? problem. He was very professional and patient with our questions and explanations. Our thanks to him and Critter Control for -- hopefully -- putting an end to this vexsome nightmare!
Cody was very professional, polite and friendly. He explained his findings, very carefully. Obviously, he really enjoys his job and does it well. Thank you, for sending him, here!
Colton was extremely helpful - very knowledgeable and professional as well. Would definitely recommend Critter Control to others and will hopefully sleep better now knowing the problem is taken care of!
Always professional and let me know everything that has been done!! Kevin is the tech that I always have!!
Always great service. Prompt, friendly, knowledgeable.
I'm really impressed. Nice work on the inspection and the work to protect the area from critters.
Kevin did an awesome job! He was very professional, and extremely helpful.
Kevin did a great job! 5 stars!! And got the evil mole! Yippee!
Pleased with Cody's work!!
Neat job on dryer vent, but I have not used it yet.
Kevin was great, very professional and knowledgeable. I would use your company again.
Always good service & Tech explained everything very good. Thank you
Cody was prompt, courteous and professional. He seemed thorough and dedicated. I felt he took the time to make sure the job was done right. I would recommend your company to others.
Ethan was great , informative and thorough
Cody was very knowledgeable and is planning to take care of our bat problem next Wednesday - and also put out a couple of bait traps for chipmunks. Good representative for your company.
Early to appointment, thorough review and answered all questions.
Kevin called and asked if it was okay to show up early. It was, and he did. Did a nice job patching damage on the ends of the house and installed reflective flags to deter woodpeckers from woodpecking our house. Time will tell how effective they are, but for now, everything looks great.
My experience with Critter Control and Colton was very helpful. It put my mind to ease and now I know what I need to do to keep my house free of critters. Colton was very professional, polite and informative. He did not seem rattled by my irrational fears of snakes!
Karen and Tim J.
It was great working with Kevin Mattson again. He did a great job for us and we feel he went above and beyond taking care of our problem.
Colton showed up early and assessed the situation and put a plan together. Closed up access points to the house and did it all quickly and professionally.
Cody was very good about explaining about the yellowjackets. I asked several questions and no hesitation about answeing them. I am hoping that they will be gone. I'm so glad that I did call you because I had no idea what they were except bees. He also will have someone come out Saturday and caulk the holes for me.
I will recommend your company anytime.
Cody is a nice young man.
Punctual and very friendly technician! Thoroughly explained the process to me. A positive experience!
The response is very quick, when phoning in a service call. My tech, was Cody who is always a pleasure to work with. I'm very pleased with the company as a whole. I would recommend this company to anyone needing a immediate response and quick service.
Colton was great. Hopefully we catch the dirty rats soon!
Quick and responsive service
Lea Ann Y.
Cody Lang is my Hero! Identified smell I've been chasing in my home for 7 days with Plumbers and Public Works Dept. Shared his expertise to not only identify, but also shared methods to eliminate smell. Cody also found entry points on my roof and explained how Critter Control could help.
Excellent service, on time
Service was very professional. Very good job. Will definitely use again. 5 star service.
Appreciate the prompt service and communication during the job.
Ethan was the best! Completed a very thorough search in every area of my house and presented a detailed explanation of recommendations. He and Kyle completed the repairs to my home promptly and were a pleasure to deal with. Ethan was a total professional, answering all of my questions in a friendly manner. Hopefully I won't need a "critter control" service in the future, but if I do I definitely know who to contact.
Ethan is a friendly technician and very knowledgeable. Let us bug him with questions and very patient. He was exactly right in predicting what the critter was and how quickly it would be caught! Thank you!
Kevin and his assistant were very professional and completed the job in a timely manner. They did a great job!
Service was completed as promised.
The entire process was just great
The technician seems to know his business and was about doing a good job and explaining what was going on.
Mr. Kato was very knowledgeable and friendly. He took the time to explain and answer my questions
Provider offered helpful information, courteous, set up traps, removed a groundhog that we had trapped with our own trap, explained services.
Musashi Kato was our service technician. He was on time. He was great at communicating what they were going to do and the job that was done was exceptional!
Thanks. Colton was very responsive.
Ethan did a great job and was very thorough! He knew his info and answered all our ?'s. was very professional!
Came out on time and took care of problem! Great job thank you for resolving the issues.
Brooke Briarwood Gardens Manager
Great job. On time.
Cody was very thorough and professional. Company was responsive and timely
Colton answered all my questions, addressed concerns and took care of the problem in the safest manner possible.
This company is A+ !!
Great people !!!
Kevin is wonderful - so helpful!
Always quick to respond to my request and works until it's resolved.
Colton was great! He arrive early, was very professional and got the job done quickly!
The inspector was quick, but thorough.
Absolutely loved Kevin! He was so personable and knowledgeable about the critters. What a great representative for the company. This is the first time I have used Critter Control, but will definitely recommend this company to my neighbors, and if need be, will call again. Thank you so much! Suzanne Axon
Josh and Jennifer H.
Kevin was awesome. He was polite, personable and explained everything to me without making me feel stupid.
Very thorough and very professional. Have already caught 2 and reset the traps. Thank you so much.
Today was a follow up visit for critters in the attic. Colton was extremely kind and considerate. He answered all of my questions and explained clearly what he needed to do. Thank you for you help. You guys are very professional and not condescending. I will continue to use your service going forward. Gratefully, Justine Berrigan
Very Good Job- Bees Are Gone
Representative was personable, knowledgable and professional in his approach and work. We are very pleased with the service and the intended results thus far.
Cody was extremely professional, thorough & helpful.
He answered all my questions & provided me with the
I asked that he set me up with a tentative appt for 8/15/17 to have the
Necessary work completed.
Ethan does 5 star work!
Very professional and prompt
Pleased with work completed as of this date 6/16/17. Looking forward to final completion of job mid August.
Thank you for your service. The representative that came to my house was wonderful! He thoroughly checked and was kind and considerate. I will happily recommend your service and will keep your number handy.
Great job. Got rid of our problem in a very short period of time. Colton was a pleasure to work with.
Chris and Kristin G.
Jeff was a pro. Thanks so much!
Father Randy S.
So pleased with the thoroughness that Kevin used in the inspection today. I have such great confidence in the professionalism and expertise of Critter Control. Thank you!
Father Randy S.
I couldn't be any happier with the quality of work by Critter Control. Thank you!
Colton did an awesome job and was a pleasure. Thank you!
Good service. I would recommend this company if you have unwanted animals at your residence.
Cody did a great job of explaining your service and answered all of our questions.
We appreciate all of your help. Thank you very much.
Father Randy S.
Thank you so much for quickly resolving to our bat issue. I was especially delighted that you took the time to study the exterior of the house for possible entry points prior to our upcoming inspection. This will definitely be helpful.
Kevin was super nice and very knowledgeable of the situation. He quickly fixed our problem and would recommend him to anyone else in the neighborhood.
Kevin did a great job, and he worked very quickly.
Ethan was on time, friendly and explained everything to me.
Job not complete yet, however the technician, Ethan Adams, conducted a very through investigation of the problem. Will give full evaluation when the attic is completely rid of bats.
Colton did a very good job diagnosing the problem of squirrels getting into the attic! He deployed the trap and within a matter of days all the squirrels were caught! He sealed the opening with sheet metal and now the house is squirrel free! Critter Control was very responsive considering how busy they've been during the month of May. Thank you for a job well done!
Your man did an excellent job. I thought your cost was a little steep.
This company is the best! They're punctual, know what they're doing, and friendly, too. I'm not looking forward to needing a critter control company in the future, but if I do, I'm calling Critter Control of Kansas City.
Cody was prompt. He did a good job of explaining chipmunk problem & recommended action. Despite using poisonous bait, I agreed to trapping chipmunks with 3 traps rather than having chipmunks in house.
Kevin was pleasant and explained the problem. He was reassuring, and I hope all my sealings do the trick!
We were so excited to have found a company that we will recommend to friends. We contacted 2, and made appointments with 5 other companies before finding Critter Control. None of them were a fit for us; they either didn't show up or only placed poisons around our home. I was grateful for Musashi's thorough inspection and helpful advice.
The only reason we rated 4 out of 5 was we continued to smell and see evidence of rats in our vents after the area was sealed. We thought at first that maybe they were simply in our house at this point, and we would need to catch them all first and then it would end. After we crawled through our crawlspace and reached into our vents though, we discovered 3 holes into our vents, and 4 obvious entry points (from the crawlspace perspective).
Thanks for continuing the service. Appreciate the communication and follow ups when needed.
Our service was first class. Our technician took care of all our concerns. He was professional and went above and beyonf to take care of our concerns. Thank you!
The individual was knowledgeable and completed the job accurately. Thank you.
On time and very efficient
great job Ethan was courteous and on time Thanks John Leven
Great job. Immediate diagnosis and very timely.
Very satisfied, very professional.
Cody was excellent and completely professional. I would highly recommend him to anyone.
Great service, great people. Everything handled as promised
We felt comfortable with Colton. He answered every question to our satisfaction, performed his job in a very professional manner, and was a great representative for your company. We realized you can't guarantee that we will have no other mice in our home, but we feel he did everything possible to prevent it from happening.
Janice and Maurice C.
Ethan Adams was professional, courteous, and did everything he could to locate the squirrels in our attic, zeroing in on where they were. He brought out an air purifying plug in for our bedroom, never complained about the fact that our air conditioner had ALSO gone out that day, and he had to get up in that very hot attic! He was very respectful, tidy and efficient in all that he did. He explained everything to us thoroughly and we will certainly call upon him again any time we have that crazy problem. We will be sure to recommend Critter Control to anyone with any issues of this nature.
Colton was very professional, knowledgeable and courteous.
Very informative technician!!!! Great customer service!!
Colton was a pleasure to work with. Though my original appointment was at 1:00, he was available to meet with me earlier (which was a blessing since I was using my lunch break for my appointment time!).
He took the time to explain everything to me, and got the job done quickly. I highly recommend him and Critter Control to all my homeowner friends.
Hello Jeff, a job well done, I mean very well done. As my wife stated she will recommend you and company very highly. It was shaky & nervous, but you guys came through just fine.
Many thanks, not wishing to see you again under similar circumstances, but you and company are welcome to stop by anytime for a well deserved hand shake and perhaps some sort of drink.
The Buso family
Bill and Elaine B.
You have a really great employee in Mouse. Enjoyed meeting him and he did a great job
Great work, very efficient, thank you!
So very pleased with the work Kevin did. I think now I am finally rid of raccoons!!!! I would recommend you to anyone needing this kind of service.
Colton was early, but called to see if that was ok, pleasant, informative and took care of the problem of the dead mouse that was in a basement crawl space.
He set traps, haven't captured any yet. Colton sealed points of possible entry of the mice outside the perimeter of the house.
Contractor (Kevin) was fast, professional and knowledgeable. Got the pests taken care of and repairs done right. Very pleased with this company, and would definitely use again.
Very easy people to work with, very professional.
Would definitely call again!
Colton did a great job! Will recommend to others. Thanks
cody was thorough, efficient, polite, and knowledge..thanks jeff and critter control
Thanks for always coming on time!
Great customer service!
Great service! I haven't had an issue since Critter Control came into my life!
Outstanding company. They do what they say they will do, and always show up for the job when they are scheduled. Other companies should take a lesson from Critter Control on how to run a business and treat the customer.
Appreciated the time and work done this morning during the inspection to lessen the chances that mice find their way into my home. He went above and beyond and I am very thankful.
Technician, Ethan I believe, was helpful courteous and knowledgeable.
5 Stars! A great company, prompt service, friendly technicians!
Great job, employee was very nice, and professional! Thank you :)
Roxanna and Jay N.
Again... Cody did a great job!
I like critter control, I think they do a very good job. If you get a lot of moles like I do backed up to Woods, then it's worth it.
Thanks everyone at CC!
Cody was great. Very professional and courteous.
Very professional & courteous! Available for any & all questions.
The serviceman did a quick, yet professional job. Thank you
Ethan does a fantastic job for us! He communicates extremely well about the work he has done, as well as what I need to watch for going forward. I've had him work on my property for a number of years, and he is AMAZING!
Technician was very knowledgable and friendly. Great work!
If there was a ten star rating, I would give just that. These guys do what I would call an unpleasant job, but they do it professionally with smiles on their faces. They are knowledgeable, educating as they go. I would recommend them to anyone. The prices are reasonable and they are very "up front" about what they are going to do. The job I hired them for was large, requiring a lot of work. They delivered. Everyone from the front office to the owner, to the men who responded to my problem were fantastic to work with!
The service was professional and polite, and I got answers to all my questions.
We have used Critter Control numerous times over the last couple of years and always receive excellent service. Ethan is great to worth with and office staff is always friendly.
very professional and informative
Great job, arrived on time, worked quickly and explained everything so i understood
AWESOME JOB! Professional, kind and I felt safe.
Colton arrived on time and was pleasant and professional. He identified the problem and went right to work. He was efficient and dealt with the problem. I'd recommend Critter Control to anyone.
I actually stopped another employee working in the neighborhood two days ago to ask about my problem--birds in the eaves--and he was likewise very helpful and professional. I called Critter Control after talking to him.
Prompt...friendly..professional. Colton fixed our issue and offered solutions for other potential issues at residence. Very happy!
Jim and Helen J.
Took very good care of his. Acted quickly upon our repair work needed.
Always professional and dependable.
Kevin was easy going and straight to the point. He was able to make a repair and cover up some spots that birds could attempt to nest on my house. Thanks for the great service!
Rapid response and great service. Thanks Ethan.
Our Tech was great! super friendly and very knowledgeable. Awesome job!
Arrived on time. Did work efficiently
Critter Control was recommended by our exterminator of many years to inspect our attic and make recommendations. Jeff inspected our attic and dispelled a number of misunderstandings/myths about bats, which we had two years ago, and more recently flies which appeared to be entering our living space from the attic. Jeff recommended caulking specific areas, I did myself, and adding about 6" of insulation (boric acid treated for insect control)by his professional service.
Jeff did a great job adding additional insulation, vent baffles and repairing a joist in the attic. Clean-up was virtually perfect.
Status: 48 hours post caulking, no flies compared to vacuuming a couple of dozen per day in our great room. We're optimistic that the
fly issue is resolved and that the additional insulation will significantly lower our heating/cooling expenses. The cost of the service was reasonable.
Employee that came out was very nice and extremely knowledgeable.
True professionals. I highly recommend
Job well done.
Thank you for your prompt and thorough service!
Kevin was great. Punctual, professional and provided information needed for the issues at our home. We are very happy with the work he did today, including relacing vent covers (looks better than our builder's work). Kevin has been the technician to come to our home several times for various reasons over the last few years (mole, vole, other critters)... he is the reason we will call your company again.
Very happy with service. Bat was located and quickly removed.
Dalton did a great job of explaining all that he was doing. He also told me to give him a call as soon as we catch the little critter.
Kevin caught the squirrel in my attic within the first 24 hours. Great work
Very professional and did an excellent job.
Kevin did his usual efficient job. On time. Conversant. Knowledgeable. Pleasant.
Kevin has been GREAT to work with. Definitely a 10!
Very professional and efficient! Highly recommend!
On time, great service
Ethan, Thank you SO VERY MUCH!!!
Prompt, efficient and productive service.
Kevin was great. Identified the locations of entry and was very thorough.
Professional, personal and great communicator! We caught one mole in a trap while Ethan was placing the many in my yard! Highly recommend!!!
Ethan was very efficient and professional. I hope the trap works. Katherine Barton
Extremely pleased with the service I received today. Kevin was prompt and extraordinary thorough....he is very knowledgeable and helpful. I will keep using Critter Control for all my snake problems!!!
Excellent, friendly service.
very professional and efficient! loved that he took off his shoes and put on dry one to walk upstairs
Ethan was a huge help figuring out we had a bat in our attic and helping to rid our attic of the bat.
Ethan is very professional, very courteous, and knows his job extremely well. Definitely five stars.
I was so happy that finally someone listened to my problems with rodent removal and did several things to eliminate them as well as made suggestions for me. Thank you for the courteous and thorough service.
Prompt. Complete assessment. Wouldn't collect money until he identified root cause of problem and possible solutions. Have used Critter Control both in Johnson County and Lees Summit. Great service. Courteous. Trust them.
Thank you for finding and fixing the problem. Now hopefully no more bats in the house!
I can only give a 4 star rating until we know the problem is resolved.
Mustashi was very nice and professional. It takes a special person to do what he does.
Colton was on time (called and came early even). Was nice pleasant and thorough in his explanation of his plan of action.
Great company and even GREATER people!!!
Good kid. Hope to catch animal.
Every aspect of the job was completed in an exemplary manner. I really was impressed with Ethan! He was very professional. Thank you.
KEVIN WAS THE BOMB.COM!
Excellent professional technician. Kevin explained the process for wasp removal and was very friendly and efficient.
Ethan was very nice to work with, and explained how this works, and what will be needed on our part! Thank you so much for the quick response!!
Prompt in making appointment.
Would have liked to have had notification of when the return visit occurred and what was found... before getting the bill for it.
Only one mole caught? So many trails...
It looks good
Ethan was excellent. Very thorough and professional. Thank you!
Great work. Thanks.
Moose was a nice guy!!! Very patient with us. And super friendly...Like my other time with Critter Control it was a good one. So I will always call when I need you guys...So Thanks!
Very professional and thorough. Highly recommend.
Good customer service. Valerie was very helpful.
Dave was responsive and great with our bat removal!
For both visits John was on time, very professional, knowledgeable, and personable. Tom came out on the 2nd visit to help John install a bat valve on our home and also wiring on vents and other openings. Tom was also knowledgeable and personable. Work was completed in a timely matter and my husband looked in our attic the 2nd day and the bats were gone. I highly recommend this company.
John was courteous, professional and represented his company well, would recommend him to others.
C. Roy Messick
They were fantastic. Thorough and courteous.
Called and they arranged to come out fairly quickly. Problem was still under warranty and they quickly determined a solution. I will definitely call them again if the need arises. Good work!
Some birds had gotten in our chimney and built a nest. Mike came out and reinforced the mesh around the chimney, so they can't get back in and was able to get the nest out! He was very helpful and very nice. Professional and on-time.
After a thorough inspection inside and out, eased my mind about what could have been a stressful rodent problem. Very friendly and arrived on time. Would definitely call again if another problem arises.
I've used Critter Control twice before (for mice & a bird) and they've solved my problems each time.
We were fortunate to be referred to Critter Control by another business I called first and that business was unable to do the work at that time. We have used CC two times now and are impressed with how they stick to their price quoted, always get the bat and Sean was so knowledgeable. Proved you can?t always believe everything you read on the internet! And everyone is always courteous. Great company!
Critter control responded immediately to my call, set up traps and monitored them until the job was complete.
Captured 2 Skunks
The same day I posted the review below the owner called me. He was very apologetic about our experience. Without making an excuse he did explain that very were shorthanded due to vacations and family emrgencies among the employees, hence the delay in respinding to my messages. He came to my home himself to check for the smell and let me know that if I have any other issues or concerns to call and they would take care of it (he was not explicit but I assume free of any additional charges). He also acknowledged that the technition we worked with could be curt at times. The owner is a very kind and affable gentleman and sincerely committed to the satisfaction of his customers. I have addended my original rating from 3 to 4 stars. At this point I'd say they are a good company to work with but avoid working with Dave G if you can (apparently he runs hot and cold).
We were hearing animal activity in our attic and had a tech come check it out. Dave G. reported only finding feces of bats (not a larger animal as would be consistent with the sounds heard), and he made a recommendation for screening the attic vent, as well as another proactive repair to our soffit to prevent aniimal entry in the future. When he came back to do the work, he 1) arrived several hours earlier than scheduled, interrupting my work with a client, 2) came onto our property without permission, 3) was rude when I left my client to speak to him about being there early, 4) I told him that we were now having a terrible ordor coming from the attic indicating that something had died up there and he refused to take a look or even talk about it, 5) did work he had recommended should wait to do until after mating season and when questioned about this, denied having said that (how would we have even known about bat mating season if he hadn't told us?), and 6) was rude to my husband when he spoke to him at the end of the project (similar conversation and attitude as he had had with me).
I have called the company twice to share this with them and no one answered the phone nor has returned my messages. We paid the $169 serivce fee where he failed to identify the animal activity and another $350 for repairs that went against his own recommendations and that took less than an hour to do (supplies were a screen and a piece of sheet metal). We do not feel like we got value for our money and that the customer service has been very poor. We do not recommend this company.
I have been using them for many years with consistent and professional service
It was a pleasure to have a polite, on time, very through professional person like Mike C., handling the situation (bat) at my home.
He was very reassuring with a positive attitude that was very comforting to me, because I was feeling a bit unnerved.
I would most surely refer my friends and neighbors, and tell them to ask for Mike C.
Thank you Mike C.!! Blessings....
Our bat problem was very concerning. The critter kept us up most of the night. In the morning Mike responded to our critical need. He came to our house quickly, found the bat, removed it and advised us of how to deal with bats now and in the future. What a relief!!!
Lindsay St. Germain
Dave G was absolutely fantastic. He was quick to respond and did a very thorough inspection of my whole property to identify where mice could be entering the house. He also was quick to perform the repairs and was very friendly and communicative via text and phone. I really trusted him and would highly recommend.
Jim from Critter Control came out on an issue with a squirrel which he solved and also inspected the rest of the house and found a location where bats had infiltrated the soffits in one place on our house.
Jim installed a one way door trap that would let the bats out but not back in. After being installed for 3month Jim came by last week and removed the door trap and sealed the hole. Job complete and hopefully successful. I was not home when the job was complete but assume since the hole was closed that we had success!
Dave came out on time and made an effective and efficient review of our situation. And thank you.
Sean has helped us on a few occasions and has been great to work with. I'd highly recommend Critter Control and Sean specifically.
We had a problem with a bird that had fallen behind a wall somehow from the outside of the home. Andrew came over and did a exceptional job of removing the bird and also locating and fixing other possible entry points on the house. I would highly recommend Andrew and Critter Control for any wildlife pest you may have that need removed. Very timely and professional. Thank you Andrew!
Friendly team - took care of us well.
Patched up a woodpecker hole in no time :D I have used them before and will use them again for nuisance wildlife needs!
We had squirrels that had chewed through the facia and were living in the the attic above our front porch. Malakai set a trap and we caught 4. He was very responsive each time I called to come remove a squirrel. He did an inspection of all the other areas that that could be potential problems and fixed those as well. The office was excellent about communication too.I would highly recommend Critter Control.
They were exceptional! He explained everything that was going on and followed through to the end. I highly recommend this company
Critter Control promptly got me on the schedule same business day that I called for their service. Andrew came out, was professional, very detail oriented, and communicate numerous issues he found.
Excellent customer service?very helpful and professional.
John Whitford is professional and made sure to remind me of the safety issues associated with the treatment (e.g., to follow up with vacuuming; to remain out of the house for 4 hours after the treatment). I have used Critter Control for several years; never disappointed.
Sean was detailed and professional. Honest. Not trying to upsale, took care with my property
Sean was very helpful in catching the raccoon that was living under our deck. Quick response to my call, reasonable fees. I would definitely recommend this company.
Great communication with professional service.
Critter control has been our go to when dealing with small openings that we?re allowing mice in and when a squirrel found it?s way into our attic. Mike is the best! He?s very communicative & friendly! He works hard to make sure his clients are taken care of. Highly recommend.
Courtney Cooper Mitchell
Dave came out to inspect our house after we have heard woodpeckers on our chimney. Gave us the all-clear that there is no damage, and reassured us that this is typical season behavior for woodpeckers. Very fast, friendly, efficient and kind!!!
We were having a squirrel issue and had Malakai come out and do an inspection. He did a very thorough job and communicated his findings clearly and was very easy to work with. On his initial inspection the roof was icy but he made a point to provide his contact information and came back immediately when the weather was clear and he completed the roof inspection. I would definitely recommend them.
Very professional, informative, safe and quick response time!
John's initial inspection of the attic also revealed a bat problem! Estimate given and service was performed to remedy the situation. John and other field technicians came out on multiple days to address a squirrel issue we had at the house and rig up a screen for the bats to exit but not come back. All-in-all a good value as this wasn't something I'd care to DIY.
Critter Control is great! I have tried all the things recommended at the hardware store, sprays, high pitched noise makers, no-kill traps, all a total waste of time and money. Critter Control determined where the squirrels were coming and going from my attic (different spot from what I thought). They put in their trap at 4:00 and at 5:02, snap, the pregnant mother, with her multiple future attic tenants, were history! Don't waste your time and money trying to do it yourself. Call the experts, Critter Control.
I called Critter Control to remove a squirrel from my attic. It was a pregnant female getting ready to nest. I called Critter Control and left a message and had a prompt and courteous response from Margaret. Margaret dispatched a technician right away. The technician Sean met with my son and inspected the damage done by the squirrel and set the appropriate trap. His daily communication was good and the squirrel was trapped and the point of entry was secured. I would definitely use them again but I hope I do not have too!!
Mike Cooper, service technician, was very responsive, friendly and helpful in providing a solution to our particular issue. He arrived at the appointed time, listened to a description of the issue we were having and immediately went to work to provide a solution to our problem. I would recommend Mike and Critter Control.
I left a voicemail with Critter Control after hearing what I suspected to be squirrels in our attic. They responded quickly to set up an appointment for the next morning, and Mike was able to diagnose the issue and identify the squirrels' entry point. He installed countermeasures the following day to eliminate the entry point, and we haven't had any issues since.
We had squirrels in our attic. Sean inspected the attic, installed the trap, and removed them promptly. I would definitely recommend Critter Control to my friends.
Trapped a racoon in one night -- after we'd tried ourselves for two weeks! Have the owner call you to discuss the issue if you need them to understand the situation in more detail.
Dave G did a phenomenal job and was very professional. So thankful for his service and ridding us of our wildlife nuisance
Very friendly and helpful
I was extremely happy with the service I received, the serviceman removed 9 squirrels in just a few days.
Great job getting rid of a number of bats that decided to take up residence in part our attic. Would definitely recommend their services. Shout out to Mike C. for and excellent job.
John was very knowledgeable and professional! Thank you!
Raghavendra Reddy Desai
Highly recommend Critter Control Kansas City Services because Sean at Critter Control offered a highest level of customer service with incredible level of professionalism i have observed in last 2 years. Unlike other corporate style customer service, Sean had this compassionate human touch in all the aspects of the service. Sean explained details of what the service will do to get rid of the problem and patiently answered lot of questions that i had as a first time house owner. Sean went above and beyond in highlighting potential issues that should be taken care. Sean amazed me with his as sincere and honest opinion in letting me know that roofer should be able to fix those and he gave the option to chose the roofer. Thanks, Sean.
Amazing service and commitment to solving our problem! Tom and his team went above and beyond the call of duty. The feeling after critters make a mess and get in your space is awful. Tom and his team fixed all the problems and did more than we could have expected. Highly recommended!
Good communication, on time and a job well done. We have used Critter Control a handful of times and they always take care of the problem
These guys were great, and same day service. Within the first day, the female squirrel was caught, and the last baby, two days later. I was updated along the way and they sealed the hole. Would use again!!!
So we had an unwelcome critter decide to nest in our new guttering in a nice cozy corner. While previously welcome in our yard, this was too friendly for our taste. Based on a family recommendation we contacted CC and received a very prompt response and visit from Sean O'Daniels. We took a quick tour of my property and I showed him our unwanted nest. He gave us a couple of options and took care of it quickly. He installed some high quality screening to keep the Inn from reopening at a later date, went up in the attic to make sure there was no damage and to set up a baseline review in case of future activity. Additionally, he identified and photographed several other possible problematic areas to keep an eye on and explained a different critter to watch out for who may be interested in setting up shop. I would certainly recommend CC for their thorough and professional work but I hope I don't have to have them come out again
Fast service and easy. John kept in touch with a plan of action and came out immediately when I found animals in the traps. I will use you guys again and spread the word of your fair priced rapid service.
Mike was very thorough in explaining what he was going to do. If I need help with any issue concerning wildlife I will not hesitate to call again. Thank you.
John came over exactly on time and helped me understand why I had a woodpecker . He explained their behavior to me and covered the area(s) with 2 metal plate type things. He was very helpful, friendly and patient as I had a lot of questions. It was the coldest day so far of the year (12 degrees) but that did not stop him from jumping up on his ladder and helping me w my issue. I could have just hired a handy man and saved some money but I wanted an experts opinion of why the WP was there, what to expect, what damage was done, and what is the best way to prevent further 'visitors'. He did all of that. I would recommend Critter Control. As nice as he was, I DO hope I don't need to see him again :)
We kept getting birds into our house but we could not figure out where they were coming in. John did a thorough inspection of the attic, exterior roof areas and full exterior inspection. He found 2 places that we had missed when WE were looking. Great job!
They did a fine job, however, I felt I was overcharged for two squirrels that I did not know were there and for one trying to get into the house and not out. They were nice and professional, I just didn't like the fact that they told me they wouldn't come out unless I called and then they did and charged for it.
We had squirrel problem in the attic and in the dryer through the vent! Cooper went above and beyond in taking care of the problem which took several days to trap and remove. He and his associates Andrew and Dave took turns to check on the trap everyday and manager Tom came twice to help Cooper. All of them were very professional and knowledgable and customer service is great.
Cooper and Tom helped to clean out the dryer, replace vent covers and close the roof gaps. I would highly recommend Critter Control of Shawnee. Excellent service.
I called Critter Control for animal activity I was hearing in my attic. Turns out I had bats in my attic. While this was not an inexpensive
remediation, the work has been completed and I am very happy with the results and a bat free attic. Everyone I worked with was very nice and helpful. Great communication all around! Michael was very knowledgeable, helpful, professional and didn't mind answering all of my questions. He very thoroughly explained the process to me, showed up when he said he would and completed all work that had been scheduled for the given day. Throughout each appointment he let me know what had been done, what remained and when/how those items would be completed. Thank you for your work!
Michael was great and always responsive. With five raccoon catches, he was at our house frequently. He was very professional and courteous each time I called, very attentive.
Mike is very professional. Showed up on time. Took the time to inspect the house and provide throughl review. Explained the issues. Highly Recommended
I have had mice issues since March of this year. I had Critter Control come out and verify nothing else was in my crawl space(also had captured a snake in there). John W came out and gave me an honest fair estimate on what I needed to fix. Items included a gap under my fireplace exterior and my dryer vent. He also threw in to repair a small gap under my front porch at no cost. He was very friendly and gave me information to help me prevent rodents in my house. I would/will use them again in need be.
Critter Control was professional and up front about service expectations and pricing from the first phone call. John W. was our field service tech and did an excellent and thorough job assessing our rodent problem both from an exterior and interior perspective while being very mindful of Covid-19 recommendations (social distancing, screening our family for symptoms prior to the appointment). He explained the treatment plan, provided an estimate and offered start times that were within the week of the appointment. This company knows their business and won't try to sell you what you don't need. John's experience and expertise were very obvious and he was so easy to work with.
I had a mole or moles tearing up my yard and had made their way into my basement. I called several companies and Critter Control was the first to respond and come out to help me. Dave is very nice and professional. He answered all my questions. He came back as promised every couple of days to check the traps. If I need more pest control done, I will contact this company.
Michael Cooper was our Critter Control field service tech. On his initial visit he spent time checking the home over very carefully & explained what could be done to resolve the problems. His follow-up work (done on a subsequent visit) was done very efficiently and his workmanship was excellent. He is very knowledgeable, professional, easy to work with, & arrived on time for both appointments. I have also had limited contact with the office staff and they were very professional also. Would highly recommend Critter Control of Kansas City.
This is the best pest control company we?ve ever used and in the last 10 years we?ve used quite a few...until now! We?ll never switch from Critter Control. The technicians are so knowledgeable, friendly and professional!
We?ve had the pleasure of having John and most recently (our last few times) we?ve had an incredible technician, Andrew to service our home! He is so efficient at checking for any new signs of mice and if there are any new areas he fixes the openings right away! We are so pleased with this company!!
Great experience. Knowledgeable, friendly, explains concepts and procedures very clearly. Would recommend!
We've had some mice issues in our home for just under a year. I finally called Critter Control and the women on the phone was very kind and knowledgeable, getting me in as soon as possible. We were able to schedule an appointment the following day. The next morning, the gentleman that came to our house was prompt, kind, and was masked up.
He did a thorough inspection of our home, and made recommendations based on what he found. I greatly appreciate that Critter Control does the patching of holes, baiting, and trap-setting for you! We are very pleased to now be a monthly client while we assess our rodent situation. Thank you!
Before I called Critter Control, I called a different company. They totally freaked me out and said my family could go blind from bat poop, and told me I needed all new insulation and it was going to cost $8K. And they said AFTER they did all that, they could then price out cost to seal up everything. Luckily I called Critter Control. Sean was super professional, and spent a lot of time investigating. He was very calm, gave me a quote for a FRACTION of what the other company quoted, and we hired him to seal up all our problem areas. It's been almost a month and so far, no sign of the bats! Highly recommend Sean and Critter Control over anyone else!!
WOW - John is awesome! The issue was addressed and we are all set - Thanks, Patrick
Very good service
I hate squirrels but Dave always manages to locate, kill, and seal everything in the best of fashion.
Mike Cooper was on time ,very professional, found the problem and took care of it in a timely manner
Dave was great in a not so great situation for us!
Mike was very thorough in his inspection of my attic. I was certain there was an animal with long scratchy toenails walking around up there. He did find 5 small points of entry (only big enough for bats) which he offered an estimate to repair. I found their initial cost to come out to do the inspection as well as the repair estimate to be very reasonable. We ended up having a roofing company come out to fix the entry points, as I had some shingle issues that needed repairs as well. Otherwise, I would have certainly had them perform the repairs. I highly recommend Critter Control!
Cooper went above and beyond in taking care of our raccoon problems which lasted several days to trap and remove.
A mole was messing up the yard. I called Critter Control. They set traps. The mole is gone. What else is there to tell.
Very satisfied with Mike C's knowledge and professionalism!
5 stars for CC! The office staff is always courteous and responsive and Field Tech Mike Cooper is terrific. This is our second home we?ve used CC to address our concerns, specifically requesting Mike Cooper. He takes the time to listen, thoroughly explore areas of concern and then addresses matters as needed. Mike shows you photos before and after and always provides a game plan. I?m a realtor and highly recommend CC.
Dave Gleason was just fantastic. He removed a number of bats from my in-laws' screened-in porch and quickly figured out how they were getting in. He found a creative and inexpensive solution and finished the job that day. We're hoping not to need him to come back but we won't hesitate to call him at Critter Control if we do!
Courteous, helpful, reliable, knowledgeable, effective, friendly, and prompt. Have used service several times and will continue to use them for further critter problems.
We had an unknown critter leaving "evidence" on our back porch. Dave diagnosed our problem quickly as bats (yikes!) and humanely made our house bat-proof once their young had left. We appreciate the knowledge, quick response and professionalism and are very happy to be bat free!!!
Used Critter Control about a year ago for bats in the attic. They found another way in this year. Critter Control stood by their guarantee 100%, and came out again. Bats are gone. John was great! I would recommend them highly. Very satisfied.
Highly recommend! Great customer service in a timely manner!
I was very happy with the service provided by Critter Control to capture a raccoon in our attic. The technician was very professional and respectful. He was punctual and very informative and provided the services promised. I received good value for the services provided.
We have used this local company for years and years. They have removed critters for us many times. Every time we have called they have dispatched someone the same day, sometimes within the hour. I have referred them to all of our neighbors and my work collogues. My parents use them as well. This company deserves an extra star for the politeness, their willingness to help us and their pricing is very fair.
Matt Kristin Schmitt
Very professional and friendly. Clearly explained the work to be done, performed it in a timely manner and effectively.
Sean O?Daniels was very impressive with his service today. He arrived at the scheduled time, he was very courteous and informative of the services to be performed. He thoroughly examined our attic area and explained what could and should be done to treat the mice present in our attic and outside areas.
Mike Cooper was on time, friendly, very knowledgeable, and did a great job explaining what was going on and how the issue needed to be addressed. Their credit card processing was fast, simple, and provided an emailed receipt and the work order for the inspection and estimate both included great detail, descriptions, and pictures that were sent via email as well. Highly recommend.
Highly recommend this company. Mike came to my home, was on time, and found a bat that had wedged itself into our stone wall. I have no idea how he found it, but he did. Can not say enough good things about this company.
Mike Cooper was fantastic. He was great to work with, explained the situation thoroughly, and provided different options for next steps. Would highly recommend.
Dave was prompt, courteous and efficient! Very impressed and would definitely use again. Highly recommend.
I have known John Whitford for over 5 years and he had been extremely helpful with my problems with woodpeckers, bats and now squirrels. He is prompt, efficient, pleasant and very dependable. There is no reason to go to anyone else